"Management Systems - Bring Administration, Engineers and Customers Closer Together"
VeiTech Lift Services Limited upgrade and improve Computer Management Systems (CMS) in order to bring our office team, engineers and customers closer together resulting in improved service delivery and customer satisfaction.
Our new CMS allows us to efficiently improve communications, whilst increasing job efficiencies and the ability to streamline our workforce management. The improvements facilitate improved scheduling and management of jobs to include tracking from start to finish thus ensuring tasks, data and information updates are handled in real time guaranteeing all information is accurate and current.
Enhanced Features:
Jobs scheduled and accurately tracked from start to finish in real time
Jobs and tasks sent to engineers when they're out in the field in real time
Allows for the generation of job specific accurate quotations
Provides improved tools and reporting to manage customer's contracts and SLA’s
Shared diaries and dedicated customer account histories
Creates tailored action lists for specific tasks and checklists
Keeps everything together and in one place ensuring everyone stays on the same page